Where We Rolling All policies

Community Guidelines

Effective September 2, 2026

This directory answers one question Google Maps does not: is the open mat actually running this Saturday, and what will they charge at the door. Everything below follows from keeping that answer honest.

Why the rules are shaped like this

Every academy has 4.8 stars somewhere. The reviews are written by parents of kids-class students, the schedule on the website is two years old, and nobody can tell you what the drop-in actually costs. The rules here exist to produce something better than that, and each one is aimed at a specific way directories go wrong.

Visit reports

A report says you were there. It is the single most valuable thing on the site, because two of them from different people is what turns a listing green.

File one when

Be accurate about the money

Put what you actually paid, including nothing. If the listing says $0 and you were charged $20, the report is what surfaces that, and the listing shows the gap. This is one of the main reasons people use the site.

Notes

A note is worth writing when it tells the next visitor something the schedule cannot: "text first, the Sunday one moves to the beach", "get there at 10 for a spot", "they charged the drop-in rate, not the open mat rate". Not needed otherwise.

Do not

If you run the gym, you can report on it. It counts towards the notes, the typical fee and the cancellations — but never towards the confirmation. Two independent people are the whole point of the badge.

Reviews

You must file a visit report before you can review a gym. There is no way round it and we will not add one. It is the main defence against a rival academy reviewing a mat nobody there has ever set foot on.

What a good review covers

What gets removed

Grudges

Gyms have politics. People leave badly, teams split, someone gets stripped. A review written the week you left a gym after a falling-out is about the falling-out, not the open mat. It will read that way to everybody, and we will take it down.

If you run a gym

Claim your listing. It costs nothing, and it lets you fix the schedule, put the real prices up, add a logo and photos, and respond to reviews.

What claiming gets you

What it does not

Responding well

Answer the fact, once, and stop. "The Saturday mat moved to 11am in June, and the fee has been $10 since we reopened" settles it for every future reader. Arguing does not, and it is the response people screenshot. If a review breaks the rules above, flag it instead — that goes to a person.

If you list private lessons

What happens when a rule is broken

WhatWhat we do
First minor breachContent removed, we tell you why
Repeated breachesAccount suspended
A report or review for a visit that never happenedAccount closed. No warning
Coordinated reviewing against a competitorEvery account involved closed, and the gym behind it loses its listing
Threats, doxxing, content involving childrenRemoved at once, account closed, referred to the authorities

Flag anything that breaks these rules — there is a flag on every review. It goes to a queue a person reads. Flagged content stays up while that happens, because removing it on the strength of a complaint is exactly the lever a rival would pull.

Think we got it wrong? Reply and say so.